Diversity in the Workplace: People no longer live and work in an insular environment; they are now part of a worldwide economy competing within a global framework. For this reason, profit and non-profit organizations need to become more diversified to remain competitive. Maximizing and capitalizing on workplace diversity is an important issue for management.
Federal law prohibits employee discrimination and exclusion from workplace activities and benefits. Supporting a diverse workforce helps employers remain in compliance with employment laws.
Employers that invest in cultural diversity training can benefit from improved employee relations as well as an enhanced ability to interact and manage employees from several perspectives.
Ethics Business ethics is a matter of moral values and has a direct effect on how different cultures treat one another in the workplace.
Diversity training can help employers and employees identify the values that are important in supporting cultural differences. Customer Service Cultural diversity training and education is important to support the customer service efforts of an organization.
Providing quality customer service across many cultures requires a solid understanding of what different cultures consider appropriate behavior. Diversity training will help businesses understand what barriers are affecting key customer relationships as well as improve communication between employees and their clients.
Supervisor Training Supervisors are in a position where they have to manage the diverse perspectives of workers and customers. Managers are obligated to treat their people equally, but sometimes fall short of communicating effectively with individuals from diverse backgrounds or experiences.
Employee Training Cultural diversity training can help employees improve their performance by creating a workplace free of judgments and stereotypes. Although employees may have certain opinions about their co-workers, diversity training will help employees recognize the behaviors that could possibly create a hostile or uncomfortable work environment.
Educational activities about cultural variations also provide employees with a level of understanding about other cultures they may not have had before. Multi-Cultural Workforce Finding common ground in an environment rich with varying opinions and perspectives can be challenging to some employees.
Education initiatives that teach employees how to succeed and perform optimally across a multi-cultural workforce can directly support diversity efforts in the workplace. Diversity education encourages thoughtfulness and consideration between co-workers of different nationalities and backgrounds.Training powerpoints and materials.
Links to other training resources. Looking to better manage diversity in the workplace? Read our post on how the best implement diversity in your workplace. Application.
This unit describes the skills and knowledge required to manage diversity in the workplace. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace.
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Lost business. Discrimination. These are the penalties workplace bias exacts from American business-penalties that companies cannot afford to pay. Calling on her .
Looking for diversity training? Diversity Resources: world’s best selection of diversity videos, online training, live training and more. Enjoy free articles, tools, tips and resources. Build inclusion and awareness, easily. () Workplace diversity training is an investment in your employees, thus an investment in your company. Cultural awareness serves as a bridge between employees whose paths might not otherwise cross. Talk of diversity in the workplace is nothing new, but as more individuals, organizations, and politicians speak about feminism, immigration, gender identity, and the gender pay gap, it is coming to the forefront of business news once again.
ODI strives to reinforce diversity, inclusion, and engagement in VA in order to build and maintain a diverse workforce, foster and nurture an inclusive workplace, and promote inclusive diversity to deliver the best services to our Nation's Veterans, their families, and beneficiaries.
Training. Proponents of diversity training say that increasing awareness of diversity and teaching employees to embrace workplace diversity are the keys to .